Whitchurch Village Practice
Dr Gareth Hayes, Dr Catherine Davies, Dr Niamh MacConnell

Welcome to Whitchurch Village Practice

Important notices for patients will appear in this area.

Patient Notice

Our computer system is being replaced on Friday 24th of April 2015. Therefore for Thursday 23rd and Friday 24th we are unfortunately only able to offer a limited service to patients.

We are happy to deal with all medical matters which are urgent for the Thursday and Friday exactly as normal. Please note, we will not be able to book routine appointments, give out test results or answer medication queries.

We expect to resume a normal service on Monday 27th of April; however we would appreciate your patience as we become accustomed to our new system.

We shall keep you informed regarding the link to EMIS Access.

Thank you for your co-operation at this time.

What is the Individual Health Record (IHR)?

The IHR in Wales is a comprehensive view of patients GP record with some of the major clinical conditions, drug history and allergy information included. This record is currently viewed in Out Of Hours, Accident & Emergency and Medical Assessment units throughout Wales but is "view only" and protected by an audited "consent to view" model. Which means patients must give their consent to the practitioner to allow them to view their medical records.

The only additions to this record come from the GP practice. This information is particularly important during emergency admission so practitioners can see patient's clinical conditions, the drugs they are on and any allergy information which may be crucial to the treatment the patient may need.

Patients can opt out of the IHR if they choose.

Patients may visit, telephone or write to the GP Practice indicating that they do not want an Individual Health Record; however it is advisable to discuss any concerns with a member of the practice team to make an informed decision. In the absence of the IHR, medical staff providing out of hours treatment or advice will only have access to the medical history and medication details that the patient can provide at the time. This may lead to difficulties in determining and providing the optimum treatment.

The following should be taken into consideration when making a decision:

  • Only factual clinical information is shared.
  • Any records of private discussion with the patient during a consultation are not shared.

After consideration if patients still wish to opt out please contact the practice.

Royal College of General Practitioners Award

In December The Royal College of General Practitioners Wales awarded Whitchurch Village Practice 2nd Runner Up for Practice Administration Team of The Year 2009.

This award encompassed the whole of Wales and we are absolutely delighted with this achievement.

The photograph below was taken at the award ceremony at Cardiff City Hall on Friday the 11th of December 2009.

Some of the Whitchurch Village Practice team at the RCGP Gala Dinner
Photograph by Richard Bosworth
07785 223151

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